Warranty

Products Fabricated by High Tops LLC are warranted against defects in material or workmanship, under recommended conditions, for a period of one year from the original invoice date of the product. High Tops LLC will take into consideration the warranties issued by all included material manufacturers when reviewing any warranty situation.

High Tops LLC is not responsible for any damage to the product incurred while being shipped by anyone other than High Tops LLC, damage incurred after delivery, damage resulting from faulty customer installation, or damage resulting from improper care or maintenance.

Conditions or Characteristics Not Covered By Warranty Include:

Exact Match of Laminate Patterns

Exact Match of Countertop Profiles

Scratching of Solid Colors, Dark Patterns, or Polish Finishes

Variances in Wood Grains, Color and Acceptance of Stain on Wood Edges

Exact Stain Match on Wood Edges

Damage Caused by Moisture

Damage Caused by Heat

Staining or Discoloration Caused by Improper Care or Maintenance

Warping Caused by Temperature Variances

Damage Caused by Use Other than Recommended

High Tops LLC will review any and all warranty claims open mindedly and fairly. We will work in cooperation with all included material providers. Please submit all claims in the mail to 1752 N Deffer Dr., Nixa, MO 65714 or email evan@hightopsllc.com.

For Formica Warranty Information:

Please visit www.formicadocs.info and click on the “View More” tab under Formica®   Brand Technical Documents. Under the Document Filters tab, click the Document Type dropdown and select the “Warranties” box. Choose the warranty document that fits the products in question and click download. 

For Wilsonart Warranty Information:

Please visit www.wilsonart.com/resources and check the “Warranty” box under the “Filter by Document” tab. Choose the warranty document that fits the products in question and simply click to view.